Pelactiv does not offer a refund for change of mind returns or customer error during the check out process.
We may allow a refund or credit (at our election) on a case-by-case basis for such returns, provided that the item in question is returned within 7 days of order, is not used or worn (with original packaging) and is not damaged in any way.
Download Returns & Exchanges Form
For further information on returns and exchanges please see the Terms & Conditions
Attention: Returns
Pelactiv
2/3 Warrah St,
Chatswood, NSW, 2067
Australian-made and Loved
100% Australian-made and owned skincare, designed with Australia’s most potent native ingredients.
Cosmeceutical Grade Ingredients
Pelactiv’s science-backed skincare solutions are derived and developed in the lab by Australia’s leading cosmetic chemists, ensuring rigid quality control.
Lasting Results
Our simple and easy-to-use skincare range is curated to suit all skin types and conditions. We guarantee to provide you and your clients with visibly healthy skin.
